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Forum Discussion
Lost my desktop files after getting removed from Dropbox Business team
Hello, let me explain what happened. I had my own account where I stored all my work files, but they were still linked to my download folder. Now that I've left my job, my account was deleted along w...
- Hi Hannah and Mark,
I wanted to let you know that I managed to retrieve the files from the team’s Dropbox. Fortunately, they were willing to return my files, and I now have all 256 GB of data back. Thank you both for your assistance! I truly appreciate the time you dedicated to helping me.
This will be my final message on here until I encounter another issue, though I don’t anticipate that happening anytime soon. Goodbye for now! 🙂
Mark
Super User II
Super User IIHi @EAAman
If they were not uploaded to Dropbox, or, not stored on Dropbox they wont have been recovered. The 7 day deadline is irrelevant now - as the account has been restored. That means everything Dropbox had has been recovered.
Can you see the file upload at www.dropbox.com/events ?
- Hi @Mark,
I’ve checked the events tab and unfortunately, I can’t seem to find the file there. It’s possible that the files might be stored in the team’s Dropbox? The thought that they might be lost is quite disheartening.- Mark
No, unless you uploaded them actively to another account they wont have uploaded to the Team.
Have you done a search on the computer to see if they are hidden anywhere as it sounds like you were using Dropbox backup?
- Yeah, around 200 GB of storage space got away after losing the files. Also when I attempt to restore items from the recycle bin (recycled before the files got deleted), I receive an ‘items not found’ error message. I’ve also searched for these items and maps but was unable to locate them.
