You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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nomadshot's avatar
nomadshot
New member | Level 1
2 months ago

Lost my account and files

I was trying to log in yesterday through mobile app but I was directed to sign up. I tried reseting my password instead. After successfully resetting my password, it turned out to be a new account wi...
Create or delete account
Delete
Restore
nomadshot's avatar
nomadshot
New member | Level 1

Hi Helen

I'm having a hard time deleting the NEW account.

Helen DBX's avatar
Helen DBX
Icon for Dropbox Staff rankDropbox Staff
28 days ago

Hello nomadshot 

Thanks for reaching out.

I've sent a reply to the ticket thread we're working on.  (No. 24515766).

You just have to verify your email address.  You're back into the original account with all the data.

I hope this information helps, however if there is anything more I can do to assist you, please let me know and I would be more than happy to help.

Best regards,
Casey
The Dropbox Team
https://www.dropbox.com/help
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