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Forum Discussion

enjayare's avatar
enjayare
Explorer | Level 3
6 years ago

Locked folder that can't be removed?

Hello Forum members, I have a folder that was sent to me by a client a couple of years ago that I can't remove from my Dropbox. The folder has a grey padlock on the bottom left corner and also an X ...
Delete
Restore
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  • Здравко's avatar
    Здравко
    6 years ago

    enjayare, may be something else have happened. Probably immutable flag have been set. If so, you can trow it out using: "sudo chflags nouchg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" and/or "sudo chflags noschg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee". Try it, just to be sure.

    Finally give the result from "ls -lO /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" or just take a look on get info window to check is "Locked" is still checked.

ARGPVA's avatar
ARGPVA
Explorer | Level 3

Hi - I have 3 locked folders on my Mac desktop that are no longer on Dropbox.com. I can't delete them - even with Terminal - and they have been synching for months. I've already uninstalled and re-installed Dropbox. Any ideas for deleting the folders from my desktop?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi ARGPVA, thanks for messaging today!

 

Are these files locked by the OS, and are you able to unlock in the Finder settings?

 

Could you forward a screenshot of the folders in Finder, and also what you see when you use ‘Get info’ on one of the folders.

 

Keep me posted!

  • ARGPVA's avatar
    ARGPVA
    Explorer | Level 3
    5 years ago

    Hi, thanks for the reponse. No they don't seem to be locked by the OS. When I open up info for the folder on Finder, I don't have the option of unlocking it.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      It looks like it is locked by the OS, given that there is a checkmark there under 'Locked'

       

      Could you try the steps here to see if they help.

      • ARGPVA's avatar
        ARGPVA
        Explorer | Level 3
        5 years ago

        Unfortunately it's only on my desktop in the Dropbox folder, so I can't leave the folder online (no longer exists). I also can't move the folder to Trash on the Desktop because it's locked and won't allow me to.

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