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Forum Discussion

Dmitriy Mo's avatar
Dmitriy Mo
New member | Level 2
5 years ago

Is there a way to restore permanently deleted files?

Hello! I deleted folder named "перепрограммирование биокомьютера" and than i deleted it from recycle bin. Can i recover it? Could you recover it for me? Is it somehow possible? Account [personal in...
FAQ
Restore
  • Walter's avatar
    Walter
    5 years ago

    Hi Dmitriy Mo; welcome to our Community!

     

    I'm afraid that you won't be able to restore any permanently deleted files from your account since, as the relevant article outlines, if you permanently delete a file or folder, you can't recover it later. 

     

    If you were referring to your computer's recycle bin though, check your account's deleted files page or even the events page as you might be able to restore the missing folder from there. 

     

    I hope this helps! 

Agapi1983's avatar
Agapi1983
New member | Level 2
2 years ago

HELP plz

i accidently deleted permenantly a valuable folder...is there eny chance to restore it?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Agapi1983, thanks for taking the time to post here.

     

    I'm afraid that if your files were permanently deleted, and do not appear in your deleted files, they cannot be recovered through Dropbox.

     

    If this folder also existed on your computer, it might be worth checking if there's a chance to restore it through your OS, or through a third party app, but it can't be restored through Dropbox.

     

    Really sorry I couldn't be of more help. 

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