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Forum Discussion
"Internal error" when trying to restore files
Hello the anterior date restoration doesn't work I have "internal error"
Please help me
Best regards
Yes they can ... but it may take 48 hours
yes it is but is the Dropbox support can restore it for me ?
Yes they can ... but it may take 48 hours
ok thank you
and do we receive a mail when the restoration by support is finished ?
Just for info .... Don't empty/permanently delete your "Deleted Files" on dropbox.com or you will not be able to Rewind your account ....
"and do we receive a mail when the restoration by support is finished ?"
I'm not sure if they will offer a status update but you should see all your files return back to normal .... Try using the "support chat" and you can ask that question 😉
the chat doesn't work for me, when I click in the button nothing happens
