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Forum Discussion
"Internal error" when trying to restore files
Hello the anterior date restoration doesn't work I have "internal error"
Please help me
Best regards
Yes they can ... but it may take 48 hours
Are you seeing the below (screenshot) when using Rewind via Dropbox.com website?
If yes, it's one of many frustrating Dropbox problems. The rewind feature seems to fail more frequently if there was a lot of data traffic just before the date which you're restoring. My work around was to wait for a few days and then restore individual folders instead of a full account restoration.
yes it is but is the Dropbox support can restore it for me ?
Yes they can ... but it may take 48 hours
ok thank you
and do we receive a mail when the restoration by support is finished ?
