We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

SusanR's avatar
SusanR
Explorer | Level 4
7 years ago

Incorrect Timestamp shown to uploaded files

I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
Edit
Sync
upload
  • Frank_S's avatar
    Frank_S
    7 years ago

    Hi all,

     

    The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

     

    Regards,

    Frank

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Apologies for the delayed follow up on this thread!

 

It seems ollyradford that you're experiencing something a little different here.

 

We've seen a few reports of this occurring here on the Community and it seems that this is isolated to the "Recents" section of the Home page, is this where you're seeing this?

 

Are you seeing this "1970" timestamp anywhere else like when viewing your files through the Files tab here?

 

Also, if anyone else is still experiencing the issue with the timestamps on their files showing a different time please just give me a nudge here so that I can follow up with you. I can check on any previous info you've posted here too so don't worry about that.

 

Keep me posted!

ollyradford's avatar
ollyradford
Helpful | Level 6
5 years ago

Thanks for replying Daphne

 

My issue wasn't in the recents, but if I drilled down to the folder where the files are located through the files tab.

 

I raised a ticket with support and did a bit of testing. Findings as follows:
Files uploaded through drag & drop in Chrome were assigned 01/01/1970 00:00 timestamps.

Files uploaded through drag & drop in Firefox were assigned timestamps of when the upload completed.

Files uploaded through the windows client preserved the timestamp of the file from windows.

 

The last being the expected behaviour.

 

I was using the browser as I get a much faster upload speed for large files than through the client...

 

Hope that helps, but mention me if you need any further info....

 

  • cheboiii's avatar
    cheboiii
    New member | Level 2
    5 years ago

    hello i too have this problem.

     

    havent logged into dropbox for a while and have noticed the same issue.

     

    everything is a timestamp of 
    Jan 16/17th 1970.
    i wasnt even born then! =)

     

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!