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Forum Discussion

SusanR's avatar
SusanR
Explorer | Level 4
7 years ago

Incorrect Timestamp shown to uploaded files

I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
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  • Frank_S's avatar
    Frank_S
    7 years ago

    Hi all,

     

    The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

     

    Regards,

    Frank

ChristofferS's avatar
ChristofferS
Explorer | Level 3

Here is a screenshot from my files. When I choose Version history the times are correct, but here they are not. File 1 is OK. It was modified 50 min ago. File 2 has the wrong info. It was modified about 10.30 pm yesterday. It was NOT modified yesterday at 1:33 am. At that time i was asleep and my computer was shut off

 

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Apologies for the delayed follow up on this thread!

 

It seems ollyradford that you're experiencing something a little different here.

 

We've seen a few reports of this occurring here on the Community and it seems that this is isolated to the "Recents" section of the Home page, is this where you're seeing this?

 

Are you seeing this "1970" timestamp anywhere else like when viewing your files through the Files tab here?

 

Also, if anyone else is still experiencing the issue with the timestamps on their files showing a different time please just give me a nudge here so that I can follow up with you. I can check on any previous info you've posted here too so don't worry about that.

 

Keep me posted!

  • ollyradford's avatar
    ollyradford
    Helpful | Level 6
    5 years ago

    Thanks for replying Daphne

     

    My issue wasn't in the recents, but if I drilled down to the folder where the files are located through the files tab.

     

    I raised a ticket with support and did a bit of testing. Findings as follows:
    Files uploaded through drag & drop in Chrome were assigned 01/01/1970 00:00 timestamps.

    Files uploaded through drag & drop in Firefox were assigned timestamps of when the upload completed.

    Files uploaded through the windows client preserved the timestamp of the file from windows.

     

    The last being the expected behaviour.

     

    I was using the browser as I get a much faster upload speed for large files than through the client...

     

    Hope that helps, but mention me if you need any further info....

     

    • cheboiii's avatar
      cheboiii
      New member | Level 2
      5 years ago

      hello i too have this problem.

       

      havent logged into dropbox for a while and have noticed the same issue.

       

      everything is a timestamp of 
      Jan 16/17th 1970.
      i wasnt even born then! =)

       

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