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Forum Discussion

SusanR's avatar
SusanR
Explorer | Level 4
7 years ago

Incorrect Timestamp shown to uploaded files

I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
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  • Frank_S's avatar
    Frank_S
    7 years ago

    Hi all,

     

    The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

     

    Regards,

    Frank

Frank_S's avatar
Frank_S
Icon for Dropbox Staff rankDropbox Staff

Hi all,

 

The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

 

Regards,

Frank

vlinev's avatar
vlinev
Explorer | Level 4
5 years ago

Hi guys!

 

I reported this issue back in 2017 and I was told that it's going to be fixed, but I still see it is not. 

I see that when photos and videos are uploaded from my Android phone to the Dropbox cloud, they are getting renamed in the cloud folder and their name reflects their date and time, as follows for example for photos '2019-11-21 08.33.25.jpg'. This is fine for photos, this is expected. But video files do not get correct time in their file name! Video file time reflected in its file name is 10 or 11 hour behind, because I am on Sydney time zone (UTC+10 or +11). So for video files time is UTC, which is wrong, it does not take time zone into account. This happens only to video files. Photos are fine. 

Currently I am on Samsung Galaxy S10, Android 10. Dropbox app is the latest version. But the issue is still the same as back in 2017 and before.

Is there any solution for this? 

  • raket4u's avatar
    raket4u
    Explorer | Level 4
    5 years ago
    Exactly!
    IT is 1 hour wrong in Denmark.
    My video of new year fireworks was stampet one hour wrong.

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