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SusanR's avatar
SusanR
Explorer | Level 4
7 years ago

Incorrect Timestamp shown to uploaded files

I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
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  • Frank_S's avatar
    Frank_S
    7 years ago

    Hi all,

     

    The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

     

    Regards,

    Frank

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 years ago
What platform and what applications is this occurring in? What Dropbox version are you running? The more details you can provide, the easier it will be to assist you.
  • Brownd's avatar
    Brownd
    Explorer | Level 3
    7 years ago

    For me, time stamps are a few hours behind on Word docs, at least when platform = Windows 7 and application = MS Word 365. (I haven't noticed yet whether it happens for Word docs when working on Mac OS X El Capitan.) FWIW, the time stamp is wrong on Dropbox.com, but not when I check the same doc on my Mac's Dropbox application, the time stamp is correct.

      • Frank_S's avatar
        Frank_S
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago

        Hey all, 

        To follow up on this one, we were able to reproduce problems late last week where files uploaded to Dropbox via the website have the wrong modified date/time. This doesn't appear to be affecting files uploaded via our desktop application, only the website. Our engineering team are currently working on a fix to this issue, and I'll loop back here once the fix is out.  

        Thanks for reporting this, and apologies for the inconvenience caused!

        Frank

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