We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Si Hall's avatar
Si Hall
Explorer | Level 4
4 months ago

I'm getting conflicted copies when using Pages on my iPad with Dropbox files.

Hi there. Whenever I use Pages on my iPad for word processing and the file it’s using is sourced from Dropbox I’m getting multiple conflicted copies generated. It feels like 1 every 5 minutes or when...
Edit
Mobile
Tablet
Third Party Integrations
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 months ago
Hi Si Hall! Thanks for your post. 
 
Has this been happening for some time now, or is it a behavior you noticed recently after a specific update?
 
Have you tried clearing the Dropbox app’s cache and reinstalling it? 
 
Keep me posted.
  • HofmWalt's avatar
    HofmWalt
    New member | Level 2
    19 days ago

    Hi Nancy,

     

    I have exactly the same problem as Si Hall. It happens even with newly  created files, certainly not in use by others. There are only very few files in my DropBox shared with other users fair away from the files in question and in an other folder.

    During work with a newly created file there are tens of conflicted copies created!

     

    Thanks for an answer!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      19 days ago

      Hi HofmWalt, is this occurring only for Pages files created on the iPad, or does it also apply for those on the desktop device?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!