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Forum Discussion

bleedeex's avatar
bleedeex
Explorer | Level 3
2 years ago

I THINK I DELETED MY FILE BY MISTAKE !!!! help

Hello  I need to recover my file  unfortunately I don’t remember when I deleted ! or is permenatly or not but really really need it back for my client please I am bagging!!! I can pay you anythi...
Delete
File access
Restore
  • Hannah's avatar
    Hannah
    2 years ago

    Hey bleedeex, thanks for reaching out to our Community.

     

    I'm really sorry to hear about this. I'm afraid that if the file was deleted more than 30 days ago, we won't be able to restore it.

     

    We could send you an email if you want, so we can look into what happened to it and how long ago it was deleted, etc.

     

    Let me know if you'd like that.

kh89's avatar
kh89
New member | Level 2
2 years ago

i want to recover photos and files because i need so much 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey kh89! 

     

    Can you clarify when was the last time you were able to access these files on www.dropbox.com?

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