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Forum Discussion
bleedeex
2 years agoExplorer | Level 3
I THINK I DELETED MY FILE BY MISTAKE !!!! help
Hello I need to recover my file unfortunately I don’t remember when I deleted ! or is permenatly or not but really really need it back for my client please I am bagging!!! I can pay you anythi...
- 2 years ago
Hey bleedeex, thanks for reaching out to our Community.
I'm really sorry to hear about this. I'm afraid that if the file was deleted more than 30 days ago, we won't be able to restore it.
We could send you an email if you want, so we can look into what happened to it and how long ago it was deleted, etc.
Let me know if you'd like that.
Hannah
Dropbox Staff
Hey bleedeex, thanks for reaching out to our Community.
I'm really sorry to hear about this. I'm afraid that if the file was deleted more than 30 days ago, we won't be able to restore it.
We could send you an email if you want, so we can look into what happened to it and how long ago it was deleted, etc.
Let me know if you'd like that.
bleedeex
2 years agoExplorer | Level 3
Yes please thank you cause I am desperate! right now I don't know what I can do !!
- Mark2 years agoSuper User II
You may want to contact other people who had copies, look in your backups etc. to see if they still have a version because it sounds very unlikely Dropbox can restore it. If its not on those places you have already checked its 99.99% certain its not recoverable via Dropbox.
- bleedeex2 years agoExplorer | Level 3
yes I have checked copies in my hard disk and I downloaded an app for restoring deleted data on my mac
but still until now, no sign of it :"( 😢
thank you for your reply.
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