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blings's avatar
blings
New member | Level 2
3 years ago

I haven't accessed my account for a while and all my files are missing

I have saved document on the dropbox free account since 2015, returning to it last week to check for a document I needed do badly and I realize all my files are missing. it's no where to be found. Pl...
Restore
blings's avatar
blings
New member | Level 2

Last signed in 2020. No documents on event page. is there away I can retrieve all the douments back?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
blings wrote:

Last signed in 2020. No documents on event page. is there away I can retrieve all the douments back?

If you haven't signed in since 2020 then the account was most certainly deleted due to inactivity and you're now signed in to a new, empty account. Unfortunately, once an account has been deleted, it's not possible to recover the account or the files that were in it.

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