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Forum Discussion

AA071's avatar
AA071
New member | Level 2
22 days ago

I have two copies of Dropbox on different drives of my computer; I'd like to delete one of them.

Two copies dropbox on different drives same machine would like to delete one

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for your post, AA071.

     

    Can you send me a screenshot of the two Dropbox folders you see on your computer (along with their location)? If there’s any personal info showing, like your username for example, feel free to hide that one.

     

    Other than that, I’d like a screenshot of what you see under your desktop app preferences > Sync tab to double check which Dropbox folder is currently syncing to your web account. 

     

    Ping me when you’re ready.

  • AA071's avatar
    AA071
    New member | Level 2
    I’m not in front of the computer however it’s setup this way
    We have c drive to run programs and d drive for dropbox. On d drive it is a full local copy of 800gb. A copy is now on c drive and is mostly online only. Not sure what happened. Preference to have on d drive and delete from C
    Ta
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff

      Thanks for clarifying that! When you have access to your device again, I’d also like to know the Dropbox folder location that you see under the Sync tab of your app preferences.

       

      Otherwise, we could risk deleting the wrong folder, which would also affect your Dropbox files online.