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Hammer1's avatar
Hammer1
Explorer | Level 3
5 years ago

I can't see the "Version history" option for a file in my account, what can I do?

I've somehow lost a file to something I was playing with on an accounting program. I am trying to follow the instruction for version recovery, but after clicking the check box after hovering over the file, there isn't a "version history" option anywhere that I can find.

FAQ
Restore
  • Elixir's avatar
    Elixir
    5 years ago

    When you browse the file in Dropbox web, you will see the (...) on the right of the file for options menu, there you will find Version history. 

  • Elixir's avatar
    Elixir
    Star | Level 19
    5 years ago

    When you browse the file in Dropbox web, you will see the (...) on the right of the file for options menu, there you will find Version history. 

    • MaryB3's avatar
      MaryB3
      New member | Level 2
      5 years ago

      brilliant! thank you Community so, so much. Saved me from a lot of angst

      • Cristian Adrian's avatar
        Cristian Adrian
        Explorer | Level 3
        5 years ago

        Hello

        I would like to understand how can I see data from 2017 or 2016 especially screenshots I had acumulated before Dropbox modify in early 2018 January, since I never deleted anything, I have account before 2016 and cant find ''Click Version history.'' When i selected Screenshots folder, how can i see history since it doesn't appear ?

        Thank you

    • DB User 4367's avatar
      DB User 4367
      New member | Level 2
      5 years ago

      There is no version history in my menu. What gives? I am interested in restoring recent files (<30 days) but need to confirm they are there. Tried looking in the folder menu and the main menu and there is no version history option. 

       

      • Robert B.59's avatar
        Robert B.59
        Explorer | Level 4
        5 years ago

        I have exactly the same problem:  I worked on a Word file all day yesterday, saving it dozens of times.  Late last night something went wrong and the file became corrupted.  I should be able to find dozens of versions of this file from earlier in the day.  But I can't get to the 'Version history' option either from the local Dropbox app or in the Dropbox website.  SO WHAT IS WRONG WITH DROPBOX???

        Without the 'Version history' option it will be 'Goodbye Dropbox'.

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