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Forum Discussion
peter2023
2 years agoExplorer | Level 3
how to get my files back which I created in dropbox
My dropbox account before was invited in a subscription group, but after I was removed I can't see the files which I created. How can I get these files back which I created and I am the owner for t...
- 2 years ago
If the shared folder was owned by another user, or your were part of a team, then the team admin, or folder owner is technically the owner of those files, and we wouldn't be able to assist on this matter. I'd recommend trying to contact that user for them to help in getting your files back.
peter2023
Explorer | Level 3
I actually mean if dropbox can allow me access the files whose owner is me or the files I created?
Jay
2 years agoDropbox Staff
If you were a member of a team, and the admin deleted your account, then it would prevent you from logging in again, which could reflect what you're experiencing now.
Have you tried contacting the person who originally added you to see if they have the files?
- peter20232 years agoExplorer | Level 3
I believe all the files is there. but not convenient now to contact.
so just try to understand this scenario.
when I am in same group with A. A share me a folderA and a few files under the folderA.
I created folders and files under folderA.
In this case, when A removed me from the group, if I can't see these files I created in folderA?
If answer is yes, then it can be explained.
- Megan2 years agoDropbox Staff
Hi peter2023, if you were part of a Business team and the admin removed you, then this would be the case.
- peter20232 years agoExplorer | Level 3
Hi
I actually thought in any situation I can access the files which I owned or created.
If dropbox have any way to help me get the files which I owned in this scenario?
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