You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
janettew
2 years agoNew member | Level 2
How to delete Dropbox folder from an old workplace I no longer work with?
I have a shared dropbox folder on my Mac from an old workplace I'm no longer at. I no longer have access to that email address so I'm not sure why it's still on my computer or how to remove it. I moved the folder to the trash and tried to delete and it gave me an error message that the files cannot be read. I'm not sure what the red icon means either.
Help appreciated! Thank you.
- MeganDropbox Staff
Hi janettew, let's jump right into this!
Is the Dropbox desktop app installed and running on your Mac at the time of the deletion? Can you also clarify the precise error message you get on your end, when trying to delete the folder?As for the red icon, it seems this isn't coming directly from our end, since this isn't an official Dropbox icon. However, I did some re-search and it might be related with Apple, and the permissions you have in the folder.
Keep me posted!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!