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Forum Discussion

christele's avatar
christele
New member | Level 2
12 months ago

How can I restore a folder

Hello,   i deleted a folder and i need to restore it by Thursday. can someone help me?
Delete
Restore
  • Nancy's avatar
    Nancy
    12 months ago

    Is there any chance the folder was permanently deleted instead, or deleted outside of your file recovery window? If so, I’m afraid it’s not possible to recover it.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Welcome to our Community, christele!

 

Can you restore the folder from your Deleted files page? If not, please try to do so via the Events page instead.

 

Let me know how that goes.

christele's avatar
christele
New member | Level 2
12 months ago

Nancy,

 

it is not in the events page either.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Is there any chance the folder was permanently deleted instead, or deleted outside of your file recovery window? If so, I’m afraid it’s not possible to recover it.

    • christele's avatar
      christele
      New member | Level 2
      12 months ago

      I think that it was permanently deleled.

       

      Thank you for your help!

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