You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

josrazzell's avatar
josrazzell
Explorer | Level 4
4 years ago

How can I locate large files in my account?

Hi - I need to filter out the large files stored in my local app so I can find some to delete, free up space and start syncing with the web browser version again. I can't see an option to identify wh...
Desktop
Organize
sort
Web
  • Hannah's avatar
    Hannah
    4 years ago

    Hi josrazzell, thanks for reaching out to our Community!

    While there's no way to find the size of a file or folder in the Dropbox desktop application interface, you can actually use the local Dropbox folder in your File explorer or Finder, which works just like any other folder on your computer.

    You can also calculate the size of your files and folders on our website. 

    Let me know if you need anything else!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hi josrazzell, thanks for reaching out to our Community!

While there's no way to find the size of a file or folder in the Dropbox desktop application interface, you can actually use the local Dropbox folder in your File explorer or Finder, which works just like any other folder on your computer.

You can also calculate the size of your files and folders on our website. 

Let me know if you need anything else!

  • josrazzell's avatar
    josrazzell
    Explorer | Level 4
    4 years ago

    Thanks Hannah - I've now deleted lots of large files and the sync is up to date, but I'm still getting the error message that I'm out of space. I've tried the web browser solution to check folder size, but it doesn't show - see the screenshot below - any suggestions for my next step to work out what's wrong? Thanks, Jos

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      Thanks for the update, Jos, and happy Friday!

      If you go to this page, you'll see how much space you're using and which of it is regular files, shared files, etc.

      To calculate the size on our website, try hovering your mouse on the left of the "Members" column header, to see the dropdown menu and select "Size". Then follow the rest of the steps in the article.

      Let me know if you have more questions!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!