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Forum Discussion

rsrunique's avatar
rsrunique
Helpful | Level 6
5 months ago

How can I delete a large file from my account after sharing it via shared link?

I sent links to 'email' some large files.  The files show up now in dropbox under recent; however, there is no way to delete them.  The system message is 'the file does not exist'.  They are still th...
Delete
  • rsrunique's avatar
    rsrunique
    8 days ago

    Thank you!!!!   That worked!   I had never opened the 'Shared' tab.

     

    What a relief to have this over after months of fussing with it!

     

    I appreciate the patient step-by-step diligence you exhibited in solving this for me.

     

    Gratefully,

    rsrunique

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hmm, did you also try deleting the shared link itself from the Shared tab here? 

rsrunique's avatar
rsrunique
Helpful | Level 6
8 days ago

Thank you!!!!   That worked!   I had never opened the 'Shared' tab.

 

What a relief to have this over after months of fussing with it!

 

I appreciate the patient step-by-step diligence you exhibited in solving this for me.

 

Gratefully,

rsrunique

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi rsrunique , I am so so glad to read that your issue has finally been resolved 🙌💃. 

    I'm Theresa a Community Manager here at Dropbox H.Q and I'm always excited to learn about the various ways people use Dropbox.

    If you're open to it, I'd love to hear how Dropbox plays a role in your daily routines 🤗! Hey, who knows.. we might have a few tips to help things run even more smoothly for you 😉✨.

    Looking forward to hearing from you!

    T 😸 (Dropbox Community Manager) 

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