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CraigFitzHenry's avatar
CraigFitzHenry
New member | Level 2
9 months ago

Hacked document won’t delete from my Dropbox account.

I was emailed a Dropbox document which is saved to my Dropbox. I couldn’t open it as it just went to a non loading page. I emailed the sender asking to resend and they told me there email was hacked ...
Delete
Security
CraigFitzHenry's avatar
CraigFitzHenry
New member | Level 2
Hi Megan,

Thanks for getting back to me.
When I received the document, I couldn’t open it so I saved it to my files. And when I try to delete it, there is no option to delete, just ‘open’.

Craig
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey CraigFitzHenry, is a file or a folder? 

 

Would you be able to send me a full screenshot, showing the file and the options you get when you select it? 

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