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CPaluga's avatar
CPaluga
Explorer | Level 4
8 years ago
Solved

Getting a permissions error when trying to delete a shared folder

A folder of pictures was shared with me and I saved the folder in Dropbox. I have since moved the folder to a shared drive at work. I now want to delete the original shared folder (and pictures) to f...
Delete
desktop
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Shared Folders
  • MartinShep70's avatar
    MartinShep70
    8 months ago

    Thank you ever so much for your time, I have no idea what has actually sorted the issue, but I ended up re-installing Microsoft 365 and this now appears to have resolved the issue.

    I tried various other items of re-installing the hard copy, Updating all my files, logging out of everything and then logging back in all to no avail.

    The files never opened on Dropbox.com either.

    Yet, when I uninstalled Microsoft 365 and re-installed, everything in Dropbox became available again.

    Thank you.

    Martin

Patti5's avatar
Patti5
New member | Level 2
8 years ago
Copy LinkReport
I believe this is asking for your MAC sign in password. Enter the pwd you use to sign into your screen.
clouttechie's avatar
clouttechie
New member | Level 2
8 years ago
Copy LinkReport

I've faced this issue before. There are two ways to fix You need permission to perform this action Error. One of the following step should help majority of the people facing this issue.

 

Follow the steps below

 

1.Boot into Safe Mode
2.By changing the Owner

About Delete, edit, and organize

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4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:446893":{"__typename":"User","id":"user:446893","uid":446893,"login":"CPaluga","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"email":"","messagesCount":3,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-07-24T11:00:03.155-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:233708":{"__typename":"ForumTopicMessage","uid":233708,"subject":"Getting a permissions error when trying to delete a shared folder","id":"message:233708","revisionNum":6,"repliesCount":10,"author":{"__ref":"User:user:446893"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001013"},"conversation":{"__ref":"Conversation:conversation:233708"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:233708"},"body@stripHtml({\"truncateLength\":200})":" A folder of pictures was shared with me and I saved the folder in Dropbox. I have since moved the folder to a shared drive at work. I now want to delete the original shared folder (and pictures) to f...","body@stringLength":"553","rawBody":"

A folder of pictures was shared with me and I saved the folder in Dropbox. I have since moved the folder to a shared drive at work. I now want to delete the original shared folder (and pictures) to free up space on my Dropbox. However, the following message pops up:

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\n

\"You need permission to perform this action

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\n

You require permission from XXXXXX\\cpaluga to make changes to this folder\"

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I am that person that requires permission, so why can't I delete the folder, or grant permission?

","kudosSumWeight":0,"postTime":"2017-07-24T11:05:16.755-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Delete","text":"Delete","time":"2020-04-16T05:31:32.857-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Error Messages","text":"Error Messages","time":"2019-05-28T12:52:28.567-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Shared Folders","text":"Shared Folders","time":"2018-07-19T16:11:47.984-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:233708_6"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":14011},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:233708":{"__typename":"Conversation","id":"conversation:233708","solved":true,"topic":{"__ref":"ForumTopicMessage:message:233708"},"lastPostingActivityTime":"2023-03-17T08:59:56.532-07:00","lastPostTime":"2018-10-21T23:57:14.057-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:233708":{"__typename":"ModerationData","id":"moderation_data:233708","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:233708_6":{"__typename":"Revision","id":"revision:233708_6","lastEditTime":"2023-03-17T08:59:56.532-07:00"},"ForumReplyMessage:message:264517":{"__typename":"ForumReplyMessage","id":"message:264517","conversation":{"__ref":"Conversation:conversation:233708"},"author":{"__ref":"User:user:615915"},"revisionNum":2,"uid":264517,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"subject":"Re: Getting a permissions error when trying to delete a shared folder","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:264517"},"parent":{"__ref":"ForumReplyMessage:message:255560"},"body":"

I've faced this issue before. There are two ways to fix You need permission to perform this action Error. One of the following step should help majority of the people facing this issue.

\n

 

\n

Follow the steps below

\n

 

\n

1.Boot into Safe Mode
2.By changing the Owner

","body@stringLength":"308","rawBody":"

I've faced this issue before. There are two ways to fix You need permission to perform this action Error. One of the following step should help majority of the people facing this issue.

\n

 

\n

Follow the steps below

\n

 

\n

1.Boot into Safe Mode
2.By changing the Owner

","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-02-11T22:56:26.223-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:264517_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12829},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743510215543":{"__typename":"CachedAsset","id":"theme:customTheme1-1743510215543","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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https://www.dropbox.com/share

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https://www.dropbox.com/share

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