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Jason30's avatar
Jason30
New member | Level 2
4 years ago

Folder called 'My files in dropbox'

I have a new laptop and just installed dropbox app on it. It seems to have taken it upon itself (or I have unwillingly ticked something) to backup most of my documents to dropbox.  I only have free...
Computer Backup
Delete
Desktop
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hi Liz2020, thanks for posting today! 

Can you send me a screenshot of what you see on your end when you open the app's preferences, and click under Backup?

Let me know more.
Liz2020's avatar
Liz2020
New member | Level 2
4 years ago

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Thanks so much for sending it over Liz2020! 

    Is it possible that you're using a different device to disable the feature?

    If you're using the same device as you used to activate computer backup, then the feature appears to be disabled from the screenshot.

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