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Forum Discussion
"files stay here for the team" prevents me from moving files from team to personal folder
I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
It happens both in the browser, and on my desktop - on both windows (explorer) and mac (Finder).
I try to move any file or folder from a team folder (that I created as an admin), to my private dropbox folder (or any subfolder in my private dropbox). The file(s) move to the destination folder, but then instantly come back, with this helpful message.
I don't want to change who has access to this file or folder, and I don't want to make a copy. I want to move a folder from a team folder, to my private dropbox folder.
and here is a video
[Removed as per Community Guidelines]
this also happens in the browser, whether i use chrome or firefox, on mac or windows.
- Walter
Dropbox Staff
Is top level editing enabled for the team msakten?
Also, have you tried moving the files or folders via the content tab in the Admin Console?
Hi Walter
top level editing is enabled for admins only, and I am an admin. I don't want team members editing top level folders.
I cannot move via the content tab in the admin console, as the option doesn't appear. When I select a file inside a team folder, and select 'move' on the menu on the right, I am only given the option of other team folders, and not my private dropbox folder.
- Jay
Thanks for the clarification. In general, the same would apply for moving files or folders from the team folder into the personal folder.
This is for security purposes to prevent team members from losing access to data and this applies to team admins as well trying to do the same thing.
The only method to get files from a team folder into a personal folder would be to copy them to that personal folder.
I have the same issue today for something I have been doing with Dropbox for years.
The explanation for this issue is very disappointing and must be false since it has never occurred before. Something must have changed recently to cause this annoying issue, which requires a tedious workaround.
I wish it could be solved so we can use Dropbox as before or at least explained to us why it is happening now.
I just ran into this issue today. I've been using it the same way as you for a long time, and midmorning this morning - I all of a sudden ran into this issue. It was working the way it always had earlier, and now I'm getting this error. There HAS to be something that changed, that can be changed back. How do we escalate this issue to get better explanation?
Thank you for the explanation, but again with all due respect, I can't see how this makes any sense, because I can:
1. Move the file from a team folder (E.g. folder TeamFolderA), to another team folder which does not have any team members (e.g. TeamFolderB). So all team members of TeamFolderA will still instantly lose access to the data.
2. I can delete the files from the team folder.
And how I - as the admin and account owner - do not have even the option to perform this action is beyond comprehensible to me.
