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daninSTL's avatar
daninSTL
New member | Level 2
3 years ago

File search issues with beta for Mac

I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I have talked to their customer support but they say it’s an issue with Dropbox and not them. Anyone having weirdness with file search using third party apps post upgrade to the Mac beta?

Desktop
Mac
Searching
  • Emmet's avatar
    Emmet
    2 years ago

    Thank you for reaching out about this issue and sorry about the problems you experienced. The issue you’re experiencing where files returned in a Spotlight search don’t open when clicked is a known issue and should have been fixed by updating your Mac to macOS 13.3. For more information on using Dropbox on macOS, visit this article.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi daninSTL, thanks for bringing this to our attention.

     

    Are your files available offline in your Dropbox folder?

     

    What icon do you have next to the files themselves?

     

    This will help me to assist further!

    • Malinalda's avatar
      Malinalda
      Explorer | Level 4
      3 years ago

      I have the same problem, I couldn't find any thing with Alfred or Spotlight after I agree to install the new beta Dropbox version and agree to move all my files to "new place".

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Welcome aboard the forum, Malinalda!

         

        Can you clarify what you mean when saying that you moved your files to the new place? 

         

        Also, like Jay asked above, can you let me know what type of syncing icons do you see next to your Dropbox files now? 

         

        Cheers.

  • sashwattanay's avatar
    sashwattanay
    New member | Level 2
    2 years ago

    I have Alfred Powerpack and my Dropbox folder is at ~/Library/CloudStorage/Dropbox. This is how I fixed the issue.

    1. Go to Alfred Preferences --> Features --> Default Results.

    2. In Search Scope, add the directory ~/Library/CloudStorage

    3. Now go to Alfred Preferences --> Advanced

    4. Click Rebuild macOS Metadata

    5. This now gives you two options: "Reindex macOS...." and "Delete .Spotlight....". I chose the latter option and followed the steps to rebuilding the index. Took some time, but in the end, Alfred now shows the contents of my Dropbox folder.

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