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Forum Discussion
Excel file changes not being saved
Hi,
I use an Excel file saved to a folder in my Dropbox. This is accessed by two colleagues both of whom use Office for Mac as do I (Office 365 in two cases, not sure if one is standalone Office for Mac or 365)
In any event, though I successfully save changes to the file, when one of my colleagues accesses the file later it's as if I've never edited it at all.
I see from a 2018 community post/reply that Excel files in Dropbox can only be edited successfully using Office online. Is this still true?
If this is the case, I'm disappointed that this is not made clear in some way for users of DropBox (perhaps an alert for any .xls or .xlsx files saved) because I suspect that a lot of people have lost data as a result.
So I guess the question is, is the problem of not being able to edit Excel files with the desktop version of Excel still true?
Cheers
Iain
- Walter
Dropbox Staff
Hi IainF; welcome to the Dropbox Community!
When you say you successfully saved your changes on the said file, can you clarify if you've also noticed our desktop app within your menu bar state that it's 'Up to date' which means you're fully synced?
In that case, could you take a look at the file's version history on our website and see if those edits were somehow overwritten?
Let me know what you find and we'll take it from there Iain.
Hi Walter,
I'll have a look at this tomorrow with 'real data'. I'd rather not alter the file just for the sake of it.
I haven't spotted anything to suggest that the file isn't up to date but I'll look tomorrow.
Thanks for your help with this
Cheers
Iain
PS is there a way to jump straight to my own posts in the community forum?
- Walter
Feel free to take your time and report back with your findings whenever you get the chance Iain!
As for your posts on our Community, you can navigate to your account's profile to see them directly by clicking on your avatar (or the smiley icon) on your upper right corner.
Keep me posted and stay safe!
