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Forum Discussion

felipevaz's avatar
felipevaz
Explorer | Level 3
3 years ago

Error when copying anything from Dropbox (monterey, 2020 m1 MBP)

Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error: "The operation can’t be completed because an unexpected error occurred (error code -8062)...
Desktop
Error Messages
Folders
DolphinU1's avatar
DolphinU1
Helpful | Level 7

I'm having the exact same problem.  Because of the changes to Dropbox recently, I no longer feel like I can trust it like I used to, so I started making backups.  When I try to copy the entire folder. I will get "The operation can't be completed because an unexpected error occurred (error code -8062).

In previous versions, when the Dropbox folder was not stored in the Library I never had these problems.  Presently, I'm trying to copy small groups of files in Dropbox. Most of the files will copy OK. Obviously, this is extremely time consuming and tedious. I miss the earlier Dropbox. 

 

I am using Mac OS 12.6.1 on a Mac Pro

DolphinU1's avatar
DolphinU1
Helpful | Level 7
2 years ago

Well, I have some additional information that allowed me to complete the copying. 

 

After copying files in small pieces I found the problem file. It was some kind of a database for an oscilloscope. The file ended with .db, this document does not run on a Mac anyway. I deleted it.  Hopefully next time when I back up, I'll have smooth sailing. It's really a shame that the Mac OS can't report the file it’s having trouble with, instead it just chokes and gives an error code which is useless for the average user.

  • RF20's avatar
    RF20
    New member | Level 2
    2 years ago

    That's such a painful process.

     

    I tried just creating an empty folder in Dropbox, and tried copying this folder (without any files within) to my Macbook's local hard drive. Same error message popped up.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi RF20, I just sent you an email!

       

      I'll be more than happy to continue troubleshooting with you there. Cheers!

      • Motomoto's avatar
        Motomoto
        New member | Level 2
        2 years ago

        Hi same problem her, I am using a m16go ram Air M1 on VENTURA 13.2.1

        Each Tim I tru to copy on an external drive my for example music folder (with is quiet huge), everything run normally but at the end I end up with this frustrating error :

         any ideas to get back my files would be appreciated.
        Faithfully.

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