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Forum Discussion
Error message when deleting folders
I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:
There are too many files in one request. Please ret...
Hi Everybody,
Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.
Thanks,
Ben
I have lost the ability to delete multiple files at once, I think it started when I did the October update, but cannot be 100% sure. If I select files one at a time they will delete properly, but if I select two or more it says it's deleting and then gives me an error message. I've got over two hundred files I need to delete to make room for more, deleting them all one at a time is not a very appealing option. Is anyone else having this issue?
UPDATE: Well, the solution seems to have been reporting the issue on this message board, because now it is working again. I unfortunately don't know what to tell anyone having a similar situation other than wait a day and see if it resolves itself, or perhaps the DropBox team did something to correct the issue. Either way, I am happy to be able to batch delete again!
