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Forum Discussion
Empty Folders Keep being deleted
A week ago loads of empty folders I have on Dropbox were deleted. Initially I spent loads of time looking at them and restoring them, Dropbox then deleted the ones I had restored. Now I waste no time...
Mark
Super User II
Super User IIHave you restored one and then clicked on 'Restore Previous Versions' to see which device is doing it?
My guess here is a corrupt database is doing it
It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders (or maybe once I have restored them there is no version history as they are back to the original first version)
- Rich
SimonThursday wrote:
It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders
If it's the same folders being deleted, but a text file in one of them and see if it still gets deleted. If it does, look at the version history of that file to see which device is deleting the file, because Dropbox is not able to delete a file or folder on its own.
If there is a file in the folder the folder does not get deleted. Once when I restored one folder I also restored spreadsheets I had previously deleted. The next time empty folders were deleted that folder wasn't deleted but after I deleted the spreadsheets the following time the folders were deleted that Folder was also removed.
- Nancy
Dropbox Staff
Hey SimonThursday!
Once you’ve restored one of your empty folders again, can you immediately follow these steps to see details on their version history?
Besides that, you can also try checking your Events page.
Let me know if you find something more.
