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Forum Discussion
DropBox Takes over the Documents folder
i am having this issue with a mac mini M1 - i am running the beta software that is supposed to work with the M1. I migrated data only using the migration assistant built into macs. Dropbox takes o...
Thanks for getting back to me, sturdy.
I understand your frustration, so let's see if we can manually revert the locations of your desktop folders. Please follow these steps:
1) Firstly, check that computer backup has been disabled successfully for each folder.
- Go to Finder. In the top bar, click Go —> Home.
- If you see shortcuts of the folders (Icons with arrows), select them, right-click, and Move to Trash. If you don't see the shortcut arrows, then move to step 2.
- Click Continue on this prompt > "Item Desktop is locked. Do you want to move it to the Trash anyway?"
- When they are removed, right-click New Folder and create one for each item that you deleted in the previous step, for example, Desktop, Documents, and Downloads.
- To restore your Favorites entries, in the top bar, click Finder —> Preferences —> Sidebar, and check each item. You can also remove any unwanted entries via right-click—> ‘Remove from Sidebar.’
- To fix the Downloads dock entry:
- Right-click on it —> Options —> "Remove from Dock".
- In the Finder sidebar, right-click Downloads —> "Add to Dock".
- Click the Apple icon —> Force Quit —> Finder —> Relaunch.
- Now, you can move any files from Dropbox back to their respective original locations.
2) If the computer backup has been successful, then you should be able to simply open Finder, go to your Dropbox folder, and click on the Mac folder.
3) Click into the folder, for example, Documents, where you want to revert your files back to.
4) Copy or move those files back to the original folders, which you can open from the Favorites in the left pane of Finder.
That is not true.. It is frustrating with dull response about backups, link or sync issues. After following all these steps, the issues still persists.
I had Dropbox uninstalled on my Mac and permanently deleted the Dropbox folder from my device which also apparently deleted my Documents folder, Desktop folder and others. When i create a new folder on my desktop this is what i noticed; untitled/Users/user/dropbox/my mac(**bleep**.hitron. home)/desktop/untitled or Dropbox/minime/Documents.
Why would Dropbox move my Documents folder and Desktop folder, all contents on my desktop now have Dropbox in the path (new and existing) and take ownership of it.
After doing a full restore from a time machine, whenever I clicked on the Documents or any contents on my desktop, it would actually take me to /Users/MY_ID/Dropbox/blah.../Documents, with Dropbox app installed or backup or any of those.
It is indeed very weird having Dropbox in the path, also why an app might want to change the MacOS shortcut to it's own sync folder.
Anyway, this is what i am going through.
Hannah
Dropbox Staff
Dropbox StaffHey sturdy, sorry to see you're having this issue.
Is the Dropbox application currently uninstalled?
If so, can you please reinstall it and then follow these steps, to see if they help?
I have done that repeatedly, now it wont even allow me to sign in after re-installing the app on my desktop to follow the procedures you mention. Mind you i have follow those steps before but to no avail, I am only doing again for the umpteenth time since you mention it just to let you know
i can no longer sign in from the desktop app, even while i have my account signed in from the browser
- Hannah
I already checked from the web, i have no devices linked to the account.. This is just frustrating even after doing a complete restore of my mac, DB still appear to be in the path and when i go into library to delete anything related to DB including DBtoolhelper, my desktop, download and document folder is gone. But when i re-install my OS and did not do a restore from backup machine, DB is no longer in the path and that is not helpful at all, as all my major documents and contents are in my backup drive and once i enter time machine and access them, DB finds its way back and appear in the path. What kind of program is that? DB working like some kinda of virus sneaking its way back.
