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Forum Discussion

hoho1's avatar
hoho1
New member | Level 2
3 years ago

Dropbox says full but I have deleted everything, uninstalled app, etc.

I upgraded briefly from the free 2GB but felt $12/mth was too steep and Smugmug better for photos so I discontinued. Then I deleted all the files in Dropbox, including those in the Deleted Files fold...
Delete
Dropbox Basic
Quota
Space and storage
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  • hoho1's avatar
    hoho1
    3 years ago

    Yes. I deleted everything--though I had missed one folder within a folder that had a lot. After deleting that, the next day I finally stopped seeing the Dropbox is full message. So all is well for the moment. Thanks for replying.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi hoho1, thanks for bringing this to our attention.

 

Do you have any Dropbox Backups currently stored on the site?

 

Could you attach a screenshot showing what you see on this page?

 

This will help me to assist further!

About Delete, edit, and organize

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