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Forum Discussion

msimunic's avatar
msimunic
New member | Level 2
5 years ago

Dropbox Rewind for basic account

Ransomware encrypted all My Dropbox files. This was happening yesterday during the day. Another computer linked to My Dropbox was attacked and the process of encrypting the files was going up until the computer was shut down.
I have Basic account.
I want to make sure that if I upgrade the Dropbox account to Dropbox Plus or Dropbox Professional that file History won't be lost and that Rewind should be able to restore the previous version of all files from History.
Is that true?

Also, I didn't use Rewind ever before. Maybe this isn't the best thread to ask, but How can I use Rewind? - I mean, can I select one step back in History? Or can I undo all file extensions change - rollback version with different extension or can I roll back to previous time and date or something else?

  • For how to use Dropbox rewind see: https://help.dropbox.com/files-folders/restore-delete/rewind

     

    It rolls your account back (in the selected folders) to the date/time you set. 

     

    One thing to note tho is when you go paid nothing changes except from the time you pay you get extended version history (up to 180 days plan depenedent), but, that is not retroactive. You should be fine as the deletions only happened yesterday but I just wanted to be clear that it wont suddenly give you access to changes or files from before that :)

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    For how to use Dropbox rewind see: https://help.dropbox.com/files-folders/restore-delete/rewind

     

    It rolls your account back (in the selected folders) to the date/time you set. 

     

    One thing to note tho is when you go paid nothing changes except from the time you pay you get extended version history (up to 180 days plan depenedent), but, that is not retroactive. You should be fine as the deletions only happened yesterday but I just wanted to be clear that it wont suddenly give you access to changes or files from before that :)

    • chinarut's avatar
      chinarut
      Helpful | Level 6

      One thing to note tho is when you go paid nothing changes except from the time you pay you get extended version history (up to 180 days plan depenedent), but, that is not retroactive. You should be fine as the deletions only happened yesterday but I just wanted to be clear that it wont suddenly give you access to changes or files from before that 🙂

       

      aw - this is a bit of a bummer - I actually would have forked over some $ just now to rewind a folder 2 weeks!

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        chinarut wrote:

        aw - this is a bit of a bummer - I actually would have forked over some $ just now to rewind a folder 2 weeks!


        So rewind will work previous 2 weeks, but you couldnt restore past 30 days 🙂