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Forum Discussion
justmeinNJ
2 years agoHelpful | Level 6
Dropbox full. Not synching. No files visible to delete. Need help
Note I am helping a friend - not my personal account. Dropbox basic user. Dropbox says it is full and shows "2G or 2G" used. It also indicate sit has stopped synching. When I list files & folders...
- 2 years ago
justmeinNJ wrote:
why backups would use space if there is no data in the dropbox to back up?
It's not a backup of what you have in Dropbox. It's a backup of your computer or an external drive.
justmeinNJ
Helpful | Level 6
Thank you for your quick reply.
from the home page I do nto see a link to backups. While you provided me one, that takes me to MINBE, not the one I am helping and older user with.
Can you be explicit about a) how to navigate there and 2) why backups would use space if there is no data in the dropbox to back up?
Rich
2 years agoSuper User II
justmeinNJ wrote:
why backups would use space if there is no data in the dropbox to back up?
It's not a backup of what you have in Dropbox. It's a backup of your computer or an external drive.
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