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victorlustigx's avatar
victorlustigx
New member | Level 2
25 days ago

Dropbox deactivated my account so I can't access my important stuff

Hey, as the title says they've removed completly my data, and there is not way to reaccess is and also no way to access the support either, what is that like seriously
Restore
victorlustigx's avatar
victorlustigx
New member | Level 2

Like i said earlier you have deactivated my account, and I tried to reactivate it on my own, somehow I managed to get back into the account but my stuff are completely GONE, I can't lose my stuff from there, had some really important ones

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
25 days ago

How long has it been since you last accessed your Dropbox account victorlustigx?

 

Were you getting any particular errors when trying to sign in perhaps? 

 

When you say you managed to get it back, did you maybe create a new account instead?

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