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Forum Discussion
bla1776
4 years agoNew member | Level 2
disappearing files
I transfer daily files to dropbox, and then occasionally, after a few days or weeks, these daily files (in a folder labeled with the transfer date), disappear from the folder. Obviously, this present...
- 4 years ago
bla1776 wrote:
These folders remain, but the contents may disappear, even though I have not deleted anything.
Either you or some process on one of your devices is deleting the files. Dropbox can't do it on its own. Check your Events page for any deletion events. You can also recover one of the files and view its version history, to see where the deletion occurred.
Rich
4 years agoSuper User II
bla1776 wrote:
These folders remain, but the contents may disappear, even though I have not deleted anything.
Either you or some process on one of your devices is deleting the files. Dropbox can't do it on its own. Check your Events page for any deletion events. You can also recover one of the files and view its version history, to see where the deletion occurred.
- bla17764 years agoNew member | Level 2
Thanks, that makes sense. Appreciate your quick response!
- Belly3 years agoNew member | Level 2
I am totally confused by the whole Dropbox experience. I don't want (or need) any more than 2gb, so want to keep the 'free' offering. Dropbox has saved a folder ('PC') which includes the Desktop, all my Documents and Downloads. I don't want them in Dropbox, I just want to keep a small folder there which I share with some people for whom I occasionally do some work.
How do I get rid of the folder ('PC') from Dropbox (and thereby free up some space) without losing all its contents from my laptop. Such an unnecessarily confusing platform, I'm glad i don't have to use it often.
- Megan3 years agoDropbox Staff
Hey Belly, let's jump right into this!
It seems you have enabled our Computer backup feature. If you don't need to have your content saved into Dropbox, all you'd have to do is disable the feature using these steps.
You can then move your content outside of Dropbox.
If you have any questions, let me know.
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