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Forum Discussion

GordonLamb8's avatar
GordonLamb8
New member | Level 2
2 years ago

Deleting files above 2Gb

I had a subscription with Dropbox and was trying to use Backup to save files on a couple of USB drives. I couldn't get this to work properly, despite lost of input from support, so I cancelled the su...
Delete
Dropbox Backup
  • Jay's avatar
    Jay
    2 years ago

    Hi GordonLamb8, thanks for bringing this to our attention.

     

    It sounds like the external drive backup is still on your account. You should be able to see and delete it from this page.

     

    Keep me updated with any progress!

GordonLamb8's avatar
GordonLamb8
New member | Level 2

Thanks, I clicked that link and clicked delete.

 

One of the deviced has disappeared. the other said Error. I tried to delete it again and it has gone.All good, thanks for your help.In my mind, I had already done that.

 

😁

 

I

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Glad to see this has helped! If you need any further assistance in the future, please let me know.

 

Enjoy your weekend!

About Delete, edit, and organize

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