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Forum Discussion
mdhakr
4 months agoHelpful | Level 6
Deleting a folder
Someone sent me some files in a folder. I now want to delete them but I am told that I will need to provide "administrator permission" to do so. I don't know my Windows password and have never use...
- 4 months ago
Thanks for your wisdom. It worked. The folder and files are now gone. TTL.
Walter
Dropbox Staff
Hey mdhakr - did you install the Dropbox desktop app with admin privileges in the first place?
Also, are you able to delete this folder after quitting or uninstalling the Dropbox desktop app from your computer
mdhakr
4 months agoHelpful | Level 6
I had no knowledge of TEAM anything until this incident and have never used or been told to use ADMINISTRATIVE-related anything until this incident.
If uninstalling Dropbox will allow deletion, I will do it.
Are these files controlled by Dropbox or by Windows?
Also, if I delete Dropbox, I'm afraid I will lose my extra storage (although with this incident, I am now afraid to use Dropbox).
The following is a screen shot of what the Ear Training Files folder looks like; it is different.
- Megan4 months agoDropbox Staff
Hey mdhakr, let me jump in here too!
It looks to me like this is a shared folder. Have you tried using the steps mentioned in this Help Center article, in order to remove yourself from it?
Give it a go, and let me know how it turns out!
- mdhakr4 months agoHelpful | Level 6
I have looked at your link and followed the following:
<<How to permanently leave a folder
- Log in to dropbox.com.
- Hover over the name of the folder you'd like to permanently leave and click the "..." (ellipsis).
- Click Manage permissions.
- Click the dropdown next to your name.
- Click Remove my access.>>
I enclose a shot of what it looks like when I hover above the file name. There is no MANAGE anything.
- Megan4 months agoDropbox Staff
Hey mdhakr!
It looks like you're checking through the desktop app, not online.
Can you visit your account online, and try the same steps there?
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