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Forum Discussion
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to de...
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
It doesn't work!
Have you tried TSP's suggestion above:
"For others – this seems to work:
- Go to Dropbox Bad Files Check
- Manually rename all reported files on the Dropbox website
- Check again if all errors have been corrected
This is a tedious process when you have thousands of bad files. So prepare for hours of manual renaming :("
This is what I had to undertake in full. It works online, not locally. Then I was able to delete folder and get rid of them.
Good luck with sorting this.
