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Forum Discussion
Deleted files keep reappearing
Hi all, I know that many threads on this issue exist in the forum, but I couldn't find anyone that helped in my case, or the issues are slightly different. Before contacting support directly I th...
Thank you 310EI for your reply! I found the solution to my problem, but it was very specific to my case.
I had already unlinked all the devices once, and it didn't work. However, after your reply, I tried it a second time (still didn't solve the issue), but while doing it I also remembered that I had a Dropbox app running on my own cloud at home that I own physically, which allowed it to backup the content of the Dropbox folder in my "private" cloud and also keep this backup synched. My cloud did not appear in the list of linked devices.
It did not delete the files in question and somehow did not notice that I deleted them in Dropbox, so there was an issue with the synchronisation and backup process. Uninstalled the app on my cloud, then deleted the reappearing files in Dropbox - and haven't appeared since :)
So problem solved! And many thanks for your help and efforts! :)
Same problem here:
Moved a folder from Dropbox and noticed that it reappeared. I have a
Drobpox on Windows 10, synced to another Dropbox on Windows 10. An empty folder reappears after being deleted.
Right clicked on the folder, >Drobpox > View On Dropbox.com
Saw that the folder online has 3 files which surprise: contains 3 files which I just deleted.
Deleted the files online, then the folder was successfully deleted on a WIndows 10 computer and didn't reappear.
Weird, why would the files be deleted from a local but not Cloud folder?
Even more disturbing is that I see plenty of similar complaints for many years on this site and the answers are unsatisfactory. There is something weird going on an no one is trying to fix it.
