We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

NL73's avatar
NL73
Explorer | Level 4
6 months ago

Deleted files from shared folder

Hi, I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone Is there any chance to get them back? The files are nowhere to be found
Delete
Restore
Shared Folders
Sharing
  • Mark's avatar
    Mark
    6 months ago

    No, I'm afraid not. 

    Every person in the share has the same rights to it - i.e. they can add/edit/delete things. 

     

    The only possibility is if they have kept a copy elsewhere. What does sometimes happen is that a person moves the files out of Dropbox share to a different directory which deletes from the share, but, they still have them. 

nad2275's avatar
nad2275
Explorer | Level 3

Yes I tried to find on the deleted files page but it does not appear ... How does this happen?

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
22 days ago
nad2275 wrote:

Yes I tried to find on the deleted files page but it does not appear ... How does this happen?

 

It was either deleted/removed too long ago, or, has been permanently deleted. If a file has been permanently deleted it no longer appears on Events. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!