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Forum Discussion
dragomirradev
2 years agoHelpful | Level 6
Deleted files due to external drive getting disconnected
1. It looks like the external drive where I keep the local copies of my Dropbox files got disconnected. 2. This caused a number of files to get deleted from the Dropbox server and from all local cop...
- 2 years ago
Hi dragomirradev, unfortunately when working with your Dropbox folder on an external drive that's always a possibility.
We can’t guarantee perfect functionality of the Dropbox app if you’re running it on an external drive. For the Dropbox application to work properly, I’d recommend that you install it on the hard drive of your Operating System.
This is because Dropbox can’t always work correctly if the Dropbox folder becomes inaccessible, and this can happen if it's located on an external drive.
I'll forward your feedback to the appropriate areas so we can continue to improve.
qededqd
10 months agoNew member | Level 2
Same problem as everyone else. I'm cancelling drop box. I cant afford to loss precious files or to waste more time. Customer service is poor. Download service all has lots of bugs.
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