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Forum Discussion
Deleted data from free account after not logging in for over a year
I had apparently worked really hard to keep safe some files on Dropbox and actually increased my storage by sharing this service with a ton of people.
But apparently I felt too safe and my account ...
Hello, I have exactly the same situation. Now I discovered that there is no account, the last login was 10/24/2023. I read your answers, and I don’t have a single message warning about deletion.
Only that there is little free space left.
Jay
Dropbox Staff
Dropbox StaffHi himera, are you certain that you're accessing the same email as you were previously using?
hi, Jay, yes, I had only one account on the mail, which I attached a screenshot above [Removed as per Community Guidelines]
I understand that I haven't logged in for over a year, since 10/24/2023, but there were no warning messages...😢
- Jay
In general, there would've been an email sent to your account. It's possible that it was sent to the spam folder.
As the account has been deleted, unfortunately, it wouldn't be possible to recover the account or the data within.
We're sorry we can't be more helpful on this matter.
