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Forum Discussion

Ruud3's avatar
Ruud3
Explorer | Level 3
5 months ago

Delete document results in an error: "your device doesn't have an app to display this type of file".

I'm trying to delete a document, but I can't because I get the message: your device doesn't have an app to display this type of file.   Anyone know how I can delete the file?
Delete
Error Messages
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Ruud3, welcome to our Community! 

 

I'm assuming that you're trying to delete a document inside your Dropbox folder, locally on the device, right? 

 

Have you tried using these steps, in order to delete the content online? If so, what is the results?

 

Let me know more!

Ruud3's avatar
Ruud3
Explorer | Level 3
5 months ago

The three dots are not displayed.

  • Ruud3's avatar
    Ruud3
    Explorer | Level 3
    5 months ago

    I get only the message: your device doesn't have an app to display this type of file.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey Ruud3!

       

      Would you mind walking me through the exact steps you follow on your end when receiving this message? 

       

      Also, please send me a screenshot of said message, in order for me to have a visual too. 

      • Ruud3's avatar
        Ruud3
        Explorer | Level 3
        5 months ago

        Steps:
        1. open Dropbox
        2. Press Start
        3. Press Recent
        4. select file GARMIN.DBX-external-drive

         

        I don't see three points (dots) but the message "your device doesn't have an app to display this type of file. (In Dutch: Je apparaat heeft geen app om dit type bestand weer te geven.) "

         

         

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