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Forum Discussion
"Couldn't extract files. Can only handle files up to 512 MB."
I have 2TB of available storage on my Dropbox account, but am unable to open a ZIP file (approx. 3.2GB) -- instead, I'm getting an error message that says "Couldn't extract files. Can only handle fil...
Hello,
As mentioned in the thread, zip files that are larger than 512 MB cannot be extracted. To avoid confusion, the "Extract all" button is now disabled for any zip files that pass this threshold. Therefore, to extract the zip file, you would need to first download it and then extract it locally on your computer.
Thanks,
dipoarowona
Dropbox Engineer
Dropbox EngineerHello,
As mentioned in the thread, zip files that are larger than 512 MB cannot be extracted. To avoid confusion, the "Extract all" button is now disabled for any zip files that pass this threshold. Therefore, to extract the zip file, you would need to first download it and then extract it locally on your computer.
Thanks,
This is a very very low and crippling policy that makes the tool essentially useless. We don't use dropbox to store tiny zip files, we have USB drives and hard drives for that. We use DropBox and it's expensive and shrinking storage to store our large files, so we should be able to use your tools on any files we pay for you to store.
Having to download GB worth of files just to unzip them and then re-upload them is a waste of countless resources (data storage, traversal, energy, human capital, and more)
Please consider updating this insulting 512MB limit.
The limit is ridiculous. I don't even know why they bothered having the feature at all. They've not improved it in several years, so don't hold your breath.
