We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
"Couldn't extract files. Can only handle files up to 512 MB."
I have 2TB of available storage on my Dropbox account, but am unable to open a ZIP file (approx. 3.2GB) -- instead, I'm getting an error message that says "Couldn't extract files. Can only handle fil...
Hello,
As mentioned in the thread, zip files that are larger than 512 MB cannot be extracted. To avoid confusion, the "Extract all" button is now disabled for any zip files that pass this threshold. Therefore, to extract the zip file, you would need to first download it and then extract it locally on your computer.
Thanks,
Mark
Super User II
Super User IIYou will need to download it an extract it on a computer.
As the error says (and this help doc) you can only preview ZIP files online below 512mb.
When I downloaded my Zip file it wasn't then in a format to unzip.
I am trying to fight a rental bond refund and my photos of entry are locked up in dropbox and I cannot access them. This is beyond frustrating and really should allow for a larger limit. When I click Extract All on the toolbar it doesn't do anything either, just keeps loading for hours and hours and still nothing.
- Mark
Melindab so simply download the file to a computer and open it that way.
To speed it up simply download the software and let it sync locally 🙂Hello Mark,
Of course, yet, there are many reasons/times where people store images in zip file ( e.g. photographer saves event photos and send them to the recipient ) and want to extract them online because they don't have space on their computer for such sizes or would like to see it more organized in dropbox, there can be many reasons. The request to allow large zip files to be extracted is pretty basic and I hope Dropbox will consider to apply this, a.s.a.p
Regards
Etay
