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handworx's avatar
handworx
Helpful | Level 5
7 years ago

Can't unlock a document

We are collaborating on a document.  One editor closed out and saved changes yesterday but the document continues to indicate the person has unsaved changes and will not allow additional edits.  We d...
  • handworx's avatar
    handworx
    7 years ago

    Yes-communicated with her several times.  We ended up creating a separate version because we needed to move forward-thanks for trying to help us!