You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Nadja T.'s avatar
Nadja T.
New member | Level 2
8 years ago

Can't see files on Dropbox

I created a file and saved it in my dropbox app, but then could not find the file on another computer in dropbox or on dropbox.com. This happened both with a file in my own folder and in a shared fol...
Delete
Sync
  • Rich's avatar
    Rich
    8 years ago
    Does the file have the usual green check to show that it has synced? Is Dropbox running? What does it say when you hover your cursor over the Dropbox icon in your system tray (Windows) or menu bar (Mac)?
Rich's avatar
Rich
Icon for Super User II rankSuper User II
Does the file have the usual green check to show that it has synced? Is Dropbox running? What does it say when you hover your cursor over the Dropbox icon in your system tray (Windows) or menu bar (Mac)?
Nadja T.'s avatar
Nadja T.
New member | Level 2
8 years ago

It looks like dropbox wasn't running in the backgroud - I was accessing the files from a shortcut folder on my desktop, but apparently the dropbox app on my computer was inactive... Thank you for your comment! It was very helpful. 

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