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Forum Discussion
Can't find the DELETE option under the '...' menu in Images
Hi
The DELETE option is not available in the '...' menu in my Photos folder on Dropbox web (using a Mac). It is also not available in the menu that appears on the right of the screen when the an image selection box is ticked - as said on https://help.dropbox.com/files-folders/restore-delete/delete-files. How can something mentioned on your Help page not be available in the UI?
How can I multiple select images and delete them at a go? - as this is the most important feature after uploading images so as to get rid of the useless files.
Ash
You cannot delete from the 'Photos' menu I'm afraid - that is simply a section of the site which shows all images on your account. You need to go to the actual folder they are in and delete from there - then the options you are reading about in the help article will appear.
- Mark
Super User II
You cannot delete from the 'Photos' menu I'm afraid - that is simply a section of the site which shows all images on your account. You need to go to the actual folder they are in and delete from there - then the options you are reading about in the help article will appear.
I'm having the same problem, I'm on a mac too if that makes a difference. I am in a folder- camera uploads. I have THOUSANDS of photos I am trying to clean up. It takes forever to even locate the ones I want to delete. The first time I tried it, there were options to delete, but now it's gone. I don't understand why such an incredibly basic feature isn't obvious, let alone requiring me to ask on a help board. It's even more frustrating because I was able to delete some, and then as I scrolled through, selecting more, the option is gone again. I can delete them individually but that's a huge waste of time when I have thousands to delete.
Dropbox's slowness makes this whole process even more frustrating.
I'm attaching a screenshot - if anyone can see the dots where I find the options, please point it out - because I am certainly not seeing them. I was trying to filter to 2020-10, but that wasn't possible so I had to pull all of 2020.
Thanks very much
.
- Hannah
Dropbox Staff
Hey ButtonsK, thanks for commenting on this thread!
After selecting the photos you want to delete, try scrolling all the way up and you'll see a few options like 'copy' and 'move'.
Next to those, there should be a '...' (ellipsis) button with a few more options, 'delete' being one of them.
If you don't see any of this, try again from a different browser or from an incognito/private browsing window.
Let me know how it goes.
