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Forum Discussion

Missymoo's avatar
Missymoo
Explorer | Level 4
2 years ago

Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.

Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug
Edit
Microsoft Office
Mobile
  • TrevorS's avatar
    TrevorS
    2 years ago

    This issue has been fixed on the latest stable release on the Android app 336.2.2.

KOMalley21's avatar
KOMalley21
New member | Level 2
2 years ago
Since Saturday, everytime I try to edit a file it won't open the editing page and gives me a message of dropbox keeps crashing because of a bug in the app and tells me to update when an update is available. My last update was 6/20/23. I've uninstalled and reinstalled and still the same issue. We use this daily for work and I need to be able to get in there to edit. Others are still able to do so. Apparently it is just my app?
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi KOMalley21, I've merged you to this thread as you're experiencing a similar issue.

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